Krishna Infotech IT solution LLP CIN[AAS-0069]incorporated in 20-02-2020 is pursuant to section 12(1) of the Limited Liability Partnership Act, 2008 under Ministry of corporate affairs Govt. of India [you can verify @ MCA GOVT portal ]

(Formerly KRISHNA INFOTECH providing services and training to student since 2008)

KRISHNA INFOTECH IT SOLUTION LLP Having Startup Recognition No.DIPP126229 are now a Startup recognized by the Department For Promotion Of Industry And Internal Trade, Ministry of Commerce and Industry, Government of India. [verify @ STARTUP INDIA GOVT portal ]

Refund And Cancellation Policies

Cancellation & Refund Policy

Last updated on 31-12-2024 23:38:52

KRISHNA INFOTECH IT SOLUTION LLP believes in helping its customers as far as possible, and has therefore adopted a liberal cancellation policy. Under this policy:

• Cancellations: Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• KRISHNA INFOTECH IT SOLUTION LLP does not accept cancellation requests for perishable items like flowers, eatables, etc. However, refund/replacement can be made if the customer establishes that the quality of the product delivered is not good.

• Damaged or Defective Items: In case of receipt of damaged or defective items, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at their own end. This should be reported within 2 days of receipt of the products.

• If you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our Customer Service team within 2 days of receiving the product. The Customer Service Team, after looking into your complaint, will take an appropriate decision.

• Warranty Issues: In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them directly.

• Refunds: In case of any refunds approved by KRISHNA INFOTECH IT SOLUTION LLP, it will take 1-2 days for the refund to be processed to the end customer.